- Instructions (computer programs) that when executed provide desired functions and performance.
- Data structures that enables the programs to adequately mainupulate information.
- Documents that describe the operation and use of the programs.
There are three main things-
PROGRAMS- is a combination of source code and object code.
DOCUMENTATION-It consist of different types of manuals
OPERATING PROCEDURES-It consist of instructions to setup.
a) User manual
b) operational manual